GrateUp

Answer every Google review in your customer's own language — automatically.

Live Now
Built for Google Business Profile

GrateUp writes AI replies in your tone, collects more reviews with QR & NFC, and tracks staff performance — built for restaurants, hotels, salons, and local businesses.

No credit card. 28 days free. Cancel anytime.

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Available Now
GrateUp Social — AI for Facebook & Instagram
AI-written posts, image generation, campaigns, auto-scheduling. Our working, shippable module.
Explore Social →

Your Google Reviews Are Costing You Money

90% of customers read Google reviews before visiting. 53% expect a response within a week. Yet most businesses fail to reply — and it shows in their ratings.

Call it reputation management, customer feedback software, or local SEO — at its heart, it's about making sure every review gets the attention it deserves.

No Time to Reply

You're running a business, not monitoring Google all day. Reviews pile up unanswered for weeks.

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Multilingual Nightmare

Tourist areas get reviews in 10+ languages. Google Translate replies look unprofessional and robotic.

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Negative Reviews Spiral

One bad review without a professional response scares away dozens of potential customers.

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No Review Strategy

Happy customers leave silently. Unhappy ones post publicly. You have no system to fix this imbalance.

See It in Action

Real AI-generated replies from GrateUp. Click a tab to see how we handle different scenarios.

T
Tóth Virág
Google Review · GlamourHair Szalon
★★★★★

„Már sok helyen jártam, de itt végre pontosan azt a szőkét kaptam, amit kértem. Külön köszönet Anitának a türelméért és a kávéért! Szuper a hangulat, csak ajánlani tudom mindenkinek.”

GrateUp AI — replied in 2 seconds

Kedves Virág! Köszönjük, hogy megosztottad velünk a pozitív tapasztalatod! Nagyon örülünk, hogy Anita pontosan azt a szőkét tudta megvalósítani, amit szeretnél volna. A türelem és a személyes figyelem a mi alapelvünk, és boldogan hallunk, hogy jól érezted magad nálunk. Szeretettel várunk vissza a következő alkalommal! Szeretettel, a GlamourHair csapata

H
Hans M.
Google Review · Restaurant
★☆☆☆☆

„Essen war eigentlich ganz okay, aber wir mussten über eine Stunde auf die Vorspeise warten!!! Keiner hat sich entschuldigt. Touristenfalle, nie wieder!”

GrateUp AI — replied in 2 seconds

Lieber Hans, vielen Dank für Ihr ehrliches Feedback. Wir bedauern sehr, dass Sie über eine Stunde auf Ihre Vorspeise warten mussten – das entspricht absolut nicht unseren Standards. Es tut uns leid, dass sich niemand bei Ihnen entschuldigt hat. Das war ein Fehler unsererseits, und wir nehmen Ihre Kritik ernst. Wir möchten die Gelegenheit nutzen, um es besser zu machen. Mit freundlichen Grüßen, Das Restaurant-Team

S
Sarah K.
Google Review · Hotel
★★★☆☆

„The room was clean and nice, de a recepciós hölgy stílusa minősíthetetlen volt. Reggelinél elfogyott a kávé és 10 percet vártunk rá. 3 stars only because of the location.”

GrateUp AI — replied in 3 seconds

Kedves Sarah! Köszönjük, hogy értékelte szálláshely-szolgáltatásunkat. Örülünk, hogy szobánk tisztasága és kényelme tetszett Önnek. Sajnáljuk, hogy recepciós kollégánk viselkedésével és a reggeli kávé hiányával nem felelt meg az elvárásainak. Reméljük, legközelebb jobb élményben lehet részünk. Dear Sarah, we’re pleased that you found our room clean and comfortable. We sincerely apologize that our reception staff’s demeanor and the unavailability of coffee did not meet your expectations. We hope to welcome you back on your next visit! Best regards, Management

Everything You Need for Google Review Success

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Staff Attribution & Gamification

Know which employee earned each review. Leaderboards, performance stats, and reward tracking. Motivate your team to deliver 5-star experiences every time.

Who Earns Your Stars?

Smart Review Collection

Generate QR codes, NFC tags, and smart links for your location. Our intelligent system ensures every customer interaction contributes to a better Google rating.

Effortless Collection
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AI-Powered Google Review Replies

AI-assisted reply suggestions for every Google review, in your brand's voice. 13 industry-specific models — from restaurants to medical practices. Replies in the reviewer's language natively.

14+ Languages
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Reputation Dashboard

Track your Google rating trend, response times, sentiment analysis, and review volume. Multi-location support from a single dashboard. Weekly email reports.

Real-time Analytics

How It Works

A simple system to manage reviews, respond faster, and track your team's performance.

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Customer scans QR / taps NFC / clicks link
At the table, counter, receipt, or via SMS/email after service
Quick feedback — takes just seconds
Customers share their experience through a simple, mobile-friendly interface
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GrateUp optimizes every interaction
Our smart system ensures the best possible outcome for your Google rating
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Better customer engagement
Consistent responses build trust and strengthen your online presence
📈 Designed so you can respond to every Google review in your brand voice, in the reviewer's language.
Happy guests at a restaurant table checking their phone to leave a Google review

Set Up in 5 Minutes

1

Connect Google

Link your Google Business Profile with one-click OAuth. No API keys needed.

2

Set Your Voice

Choose your industry, tone, and reply style. The AI adapts to sound like you.

3

Go Automatic

AI suggests replies for new reviews. Review, edit, and approve before sending.

4

Collect & Grow

Print your QR code, deploy NFC tags, share your smart link. Track staff performance.

14+
Languages supported
5min
Setup time
30s
Average reply time
24/7
Google monitoring

Simple, Transparent Pricing

Reviews Only from €5/month. Bundles with Social scheduling from Starter (€19). 28 days free, no credit card.

Reviews Only

Csak Google-vélemények, social media nélkül

€5 /month
  • Email support
  • 100 AI replies / month
  • Yearly only: retroactive AI + bulk reply
  • 1 Google Business Profile location
  • AI-generated replies to Google reviews
  • Reputation dashboard: distribution + sentiment + topics + staff
Reviews-only csomag
Vagy a teljes platform

Starter

€19 /month
  • Email support
  • Content calendar
  • Multi-post campaigns
  • Auto-scheduling
  • 1 Google Business Profile + 1 Facebook Page + 1 Instagram
  • 30 AI-written posts / month
  • Yearly only: retroactive AI + bulk reply
  • Up to 30 AI images / month
  • Up to 3 AI videos / month
  • Reputation dashboard: full analytics + AI action recommendations
  • Unlimited AI replies to Google reviews
Start Free Trial
MOST POPULAR

Pro

€39 /month
  • Priority support
  • Content calendar + month/week/list views
  • Multi-post campaigns
  • Auto-scheduling
  • Brand voice customization
  • 3 Google Business Profile + 3 Facebook Pages + 3 Instagram
  • Unlimited AI-written posts
  • Yearly only: retroactive AI + bulk reply
  • Up to 150 AI images / month
  • Up to 15 AI videos / month
  • Unlimited AI replies to Google reviews
  • Reputation dashboard + anomaly alerts + local benchmark
Start Free Trial

Business

€79 /month
  • Dedicated support
  • Content calendar + all views
  • Multi-post campaigns
  • Auto-scheduling
  • Brand voice customization
  • Unlimited Google + Facebook + Instagram
  • Multi-user team access
  • Unlimited AI-written posts
  • Yearly only: retroactive AI + bulk reply
  • Up to 500 AI images / month
  • Up to 50 AI videos / month
  • Unlimited AI replies + everything from Pro
  • Full reputation suite
Start Free Trial

Built for Every Business with a Google Profile

🍼 Restaurants🏨 Hotels & B&Bs💈 Salons & Spas🔧 Auto Service🏪 Retail Stores🩺 Medical & Dental🏃 Fitness & Gyms💻 IT Services🏠 Real Estate✏️ Education

Frequently Asked Questions

Happy guests enjoying dinner at a restaurant, leaving a review on their phone

Google Reviews — Live Now

Start replying to Google reviews in any language — no credit card, 28 days free. Same dashboard works for Social too.

Start Free Trial Try Social Module →

Connects to your Google Business Profile via the official Google API. GDPR compliant, data stored in the EU.